{"id":2912,"date":"2026-04-24T05:55:51","date_gmt":"2026-04-24T05:55:51","guid":{"rendered":"https:\/\/arttao.net\/?page_id=2912"},"modified":"2026-04-24T05:55:51","modified_gmt":"2026-04-24T05:55:51","slug":"3-member-qa","status":"publish","type":"page","link":"https:\/\/arttao.net\/en\/3-%e4%bc%9a%e5%91%98-%e8%a7%a3%e7%ad%94\/","title":{"rendered":"3. Member\/Answer"},"content":{"rendered":"<p class=\"wp-block-paragraph\">. Member\/Answer<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>What happens if a visitor visits more than 10 times?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The system will restrict further access and prompt you to register. Solution: Register for a free membership first or directly activate a paid plan.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>What should I do if a registered member exceeds the 20-access limit?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The page will only display the course outline. Solution: Upgrade to a paid membership to restore full access.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>What happens when the GPT usage time runs out?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The system will prompt you to upgrade to a higher level or wait until next month&#039;s update; users can choose to upgrade immediately.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>What should I do if I run out of psychological counseling opportunities?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a message saying &quot;Uses have been exhausted,&quot; the solution is to upgrade your membership or wait for your quota to refresh next month.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>What should I do if I run out of psychological test attempts?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The system will restrict further testing. You can choose to upgrade your membership or wait for the quota to be reissued next month.<\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>What should I do if the analysis report is not generated?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If no report is generated by the due date, it indicates insufficient data. Solution: Continue testing\/answering questions to trigger the generation process again.<\/p>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>What should I do if I don&#039;t activate my membership after making payment?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The system update may be delayed. We recommend refreshing the page or logging in again. If you still do not have permission, please contact customer service to activate it.<\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>What happens if automatic renewal fails?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The system will attempt to deduct the payment again; if this also fails, the account will be automatically downgraded to a registered member upon expiration. Solution: Update your payment method.<\/p>\n\n\n\n<ol start=\"9\" class=\"wp-block-list\">\n<li>How to avoid accidental renewal?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Simply turn off &quot;auto-renewal&quot; before the expiration date. After turning it off, the subscription will automatically downgrade upon expiration and no further charges will be incurred.<\/p>\n\n\n\n<ol start=\"10\" class=\"wp-block-list\">\n<li>What happens when my membership expires?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not renew your subscription, you will be automatically downgraded to a registered member. Your subscription history will be retained, but you will no longer be able to enjoy premium features.<\/p>\n\n\n\n<ol start=\"11\" class=\"wp-block-list\">\n<li>Can I renew my subscription early?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, renewing in advance will extend the original validity period, it will not overwrite it.<\/p>\n\n\n\n<ol start=\"12\" class=\"wp-block-list\">\n<li>What should I do if I can&#039;t get my payment card deducted after switching?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Go to &quot;My Account &gt; Payment Methods&quot; to change to a new card or switch to PayPal to avoid renewal failure.<\/p>\n\n\n\n<ol start=\"13\" class=\"wp-block-list\">\n<li>What should I do if the payment fails?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Check your balance, card expiration date, or network connection; if it still fails, try PayPal\/Apple Pay\/Google Pay.<\/p>\n\n\n\n<ol start=\"14\" class=\"wp-block-list\">\n<li>Payment made but it shows as inactive?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">It may be due to cache delay. Try refreshing or logging out and logging back in. If that doesn&#039;t work, contact customer service for assistance.<\/p>\n\n\n\n<ol start=\"15\" class=\"wp-block-list\">\n<li>How can I upgrade to a higher membership level?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The system will automatically calculate the price difference and it will take effect immediately; you can do so by going to &quot;My Account &gt; Upgrade Plan&quot;.<\/p>\n\n\n\n<ol start=\"16\" class=\"wp-block-list\">\n<li>Can I downgrade from a premium membership?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The current cycle cannot be downgraded immediately; you can simply select a lower-level plan upon expiration.<\/p>\n\n\n\n<ol start=\"17\" class=\"wp-block-list\">\n<li>Can tourists or registered members experience GPT-4.0?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">No, it can only be obtained by upgrading to a C-level or higher membership.<\/p>\n\n\n\n<ol start=\"18\" class=\"wp-block-list\">\n<li>GPT interrupted halfway through use?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">This indicates that you have used up your monthly credit limit or there is a network problem. Please check your remaining minutes before deciding whether to upgrade or try again next month.<\/p>\n\n\n\n<ol start=\"19\" class=\"wp-block-list\">\n<li>What should I do if I didn&#039;t save my psychological Q&amp;A?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Check if the network is interrupted. If the system fails to save, you can submit again or contact customer service to restore the record.<\/p>\n\n\n\n<ol start=\"20\" class=\"wp-block-list\">\n<li>Quitting the psychological test midway?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Some tests need to be completed in one go; if interrupted, they need to be restarted. Long tests can save progress.<\/p>\n\n\n\n<ol start=\"21\" class=\"wp-block-list\">\n<li>Why are the membership benefits different from those described on the page?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Due to regional differences or system updates, the final information displayed on the checkout page shall prevail.<\/p>\n\n\n\n<ol start=\"22\" class=\"wp-block-list\">\n<li>Can I suspend my membership?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Pausing is not supported at this time; if you do not need it for the time being, you can cancel the renewal first, and it will automatically downgrade upon expiration.<\/p>\n\n\n\n<ol start=\"23\" class=\"wp-block-list\">\n<li>How do I delete my membership account?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">To cancel your account, go to &quot;My Account &gt; Security&quot;. Once canceled, your historical data cannot be recovered.<\/p>\n\n\n\n<ol start=\"24\" class=\"wp-block-list\">\n<li>How can I check the remaining GPT time?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Check the remaining minutes for the current month under &quot;My Account &gt; Membership Benefits&quot;.<\/p>\n\n\n\n<ol start=\"25\" class=\"wp-block-list\">\n<li>How can I check my remaining number of psychological Q&amp;A\/test attempts?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">View usage details in &quot;My Account &gt; Membership Benefits&quot;.<\/p>\n\n\n\n<ol start=\"26\" class=\"wp-block-list\">\n<li>After upgrading my membership, can I immediately use GPT-4.0?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, the upgrade will take effect immediately upon successful completion, without any waiting time.<\/p>\n\n\n\n<ol start=\"27\" class=\"wp-block-list\">\n<li>Why hasn&#039;t the psychological report been released?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">It can only be generated after the required number of Q&amp;A\/tests are completed; if the requirement is not met, you need to continue to complete the process.<\/p>\n\n\n\n<ol start=\"28\" class=\"wp-block-list\">\n<li>Can I use the same membership on different devices?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, you can synchronize your benefits by logging into the same account.<\/p>\n\n\n\n<ol start=\"29\" class=\"wp-block-list\">\n<li>What happens if too many devices log in?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The system may display an error message; it is recommended to limit simultaneous use to 2\u20133 devices.<\/p>\n\n\n\n<ol start=\"30\" class=\"wp-block-list\">\n<li>What if you run out of AI art creation attempts?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The system will notify you when you&#039;ve used up your credits, and the count will automatically refresh the following month, or you can upgrade to a higher level to get more uses.<\/p>\n\n\n\n<ol start=\"31\" class=\"wp-block-list\">\n<li>AI art feedback not displaying results?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Refresh the page or check your network; if the problem persists, please contact customer service.<\/p>\n\n\n\n<ol start=\"32\" class=\"wp-block-list\">\n<li>How do I apply for an invoice?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">You can download the electronic invoice after filling in the information in &quot;My Account &gt; Invoices&quot;.<\/p>\n\n\n\n<ol start=\"33\" class=\"wp-block-list\">\n<li>What should I do if I forget to cancel my renewal and am still charged?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Please pay close attention to your renewal details, as our company does not have a policy of allowing refunds after renewal.<\/p>\n\n\n\n<ol start=\"34\" class=\"wp-block-list\">\n<li>Can I still use my membership after getting a refund?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">No, the system will immediately downgrade you to a registered member after the refund is successful.<\/p>\n\n\n\n<ol start=\"35\" class=\"wp-block-list\">\n<li>Why am I getting an &quot;Insufficient balance&quot; message when upgrading my membership?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">This indicates that the payment failed. Please try a different payment method or top up your card limit first.<\/p>\n\n\n\n<ol start=\"36\" class=\"wp-block-list\">\n<li>How to avoid data loss?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">It is recommended to regularly export test\/Q&amp;A reports to your local computer for safekeeping.<\/p>\n\n\n\n<ol start=\"37\" class=\"wp-block-list\">\n<li>What should I do if I can&#039;t access the membership features?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">It could be a cache or script conflict. Try refreshing the page or clearing your browser cache.<\/p>\n\n\n\n<ol start=\"38\" class=\"wp-block-list\">\n<li>What should I do if my account is locked due to abnormal activity?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">First, reset your password; if you still cannot log in, please contact customer service to unlock it.<\/p>\n\n\n\n<ol start=\"39\" class=\"wp-block-list\">\n<li>Will the membership levels be adjusted?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The platform may optimize benefits; any changes will be announced 7 days in advance.<\/p>","protected":false},"excerpt":{"rendered":"<p>. \u4f1a\u5458\/\u89e3\u7b54 \u7cfb\u7edf\u4f1a\u9650\u5236\u7ee7\u7eed\u8bbf\u95ee\u5e76\u63d0\u793a\u6ce8\u518c\uff0c\u89e3\u51b3\u65b9\u6cd5\uff1a\u5148\u6ce8\u518c\u514d\u8d39\u4f1a\u5458\u6216\u76f4\u63a5\u5f00\u901a\u4ed8\u8d39\u8ba1\u5212\u3002 \u9875\u9762\u4f1a\u4ec5\u663e\u793a\u8bfe\u7a0b\u5927 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2912","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/arttao.net\/en\/wp-json\/wp\/v2\/pages\/2912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arttao.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arttao.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arttao.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arttao.net\/en\/wp-json\/wp\/v2\/comments?post=2912"}],"version-history":[{"count":1,"href":"https:\/\/arttao.net\/en\/wp-json\/wp\/v2\/pages\/2912\/revisions"}],"predecessor-version":[{"id":2914,"href":"https:\/\/arttao.net\/en\/wp-json\/wp\/v2\/pages\/2912\/revisions\/2914"}],"wp:attachment":[{"href":"https:\/\/arttao.net\/en\/wp-json\/wp\/v2\/media?parent=2912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}