{"id":2921,"date":"2026-04-24T05:59:30","date_gmt":"2026-04-24T05:59:30","guid":{"rendered":"https:\/\/arttao.net\/?page_id=2921"},"modified":"2026-04-24T05:59:30","modified_gmt":"2026-04-24T05:59:30","slug":"6-teknik-destek","status":"publish","type":"page","link":"https:\/\/arttao.net\/tr\/6-%e6%8a%80%e6%9c%af-%e6%94%af%e6%8c%81\/","title":{"rendered":"6. Teknik\/Destek"},"content":{"rendered":"<p class=\"wp-block-paragraph\">. Teknik\/Destek<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Giri\u015f yapt\u0131ktan sonra neden otomatik olarak oturumum kapat\u0131l\u0131yor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00fctfen taray\u0131c\u0131n\u0131zda \u00e7erezlerin devre d\u0131\u015f\u0131 b\u0131rak\u0131l\u0131p b\u0131rak\u0131lmad\u0131\u011f\u0131n\u0131 kontrol edin veya farkl\u0131 bir taray\u0131c\u0131 kullanarak tekrar giri\u015f yapmay\u0131 deneyin.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>\u00c7\u0131k\u0131\u015f yaparken hata mesaj\u0131 al\u0131rsam ve yanl\u0131\u015f sayfaya y\u00f6nlendirilirsem ne yapmal\u0131y\u0131m?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Taray\u0131c\u0131n\u0131z\u0131n \u00f6nbelle\u011fini temizleyip tekrar denemenizi \u00f6neririz; hata devam ederse l\u00fctfen yard\u0131m i\u00e7in m\u00fc\u015fteri hizmetleriyle ileti\u015fime ge\u00e7in.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Hesab\u0131mdan \u00e7\u0131k\u0131\u015f yapmay\u0131 unutman\u0131n herhangi bir riski var m\u0131?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Hesap bilgilerinizin ba\u015fkalar\u0131 taraf\u0131ndan kullan\u0131lmas\u0131n\u0131 \u00f6nlemek i\u00e7in halka a\u00e7\u0131k tesislerden derhal \u00e7\u0131k\u0131\u015f yapman\u0131z \u00f6nerilir.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Sayfada &quot;Sayfa Bulunamad\u0131&quot; mesaj\u0131 m\u0131 g\u00f6r\u00fcn\u00fcyor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">URL&#039;nin do\u011fru olup olmad\u0131\u011f\u0131n\u0131 kontrol edin veya sayfay\u0131 yenileyip tekrar deneyin; hala eri\u015femiyorsan\u0131z l\u00fctfen y\u00f6neticiyle ileti\u015fime ge\u00e7in.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Sistem &quot;403 Yasak&quot; hatas\u0131 veriyor.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Bu, yetersiz eri\u015fim izinlerine i\u015faret eder; bunun nedeni yanl\u0131\u015f dosya yolu veya g\u00fcvenlik eklentisi k\u0131s\u0131tlamalar\u0131 olabilir.<\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Sayfa yava\u015f y\u00fckleniyorsa veya tak\u0131l\u0131yorsa ne yapmal\u0131y\u0131m?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Chrome\/Edge taray\u0131c\u0131s\u0131n\u0131 kullanman\u0131z\u0131, \u00f6nbelle\u011finizi temizlemenizi ve istikrarl\u0131 bir a\u011f ba\u011flant\u0131s\u0131na sahip olman\u0131z\u0131 \u00f6neririz.<\/p>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>T\u0131kland\u0131\u011f\u0131nda d\u00fc\u011fme yan\u0131t vermiyor mu?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Bu durum komut dosyas\u0131 \u00e7ak\u0131\u015fmalar\u0131 veya \u00f6nbellekleme ile ilgili olabilir. L\u00fctfen sayfay\u0131 yenileyin veya farkl\u0131 bir taray\u0131c\u0131 deneyin.<\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>Taray\u0131c\u0131 \u00f6nbelle\u011fimi nas\u0131l g\u00fcncelleyebilirim?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Sayfay\u0131 zorla yenilemek i\u00e7in Ctrl+Shift+R (Windows) veya Cmd+Shift+R (Mac) tu\u015flar\u0131na bas\u0131n.<\/p>\n\n\n\n<ol start=\"9\" class=\"wp-block-list\">\n<li>Hangi taray\u0131c\u0131lar destekleniyor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Chrome, Edge ve Safari&#039;nin en son s\u00fcr\u00fcmlerini kullanman\u0131z\u0131 \u00f6neririz. Internet Explorer art\u0131k desteklenmemektedir.<\/p>\n\n\n\n<ol start=\"10\" class=\"wp-block-list\">\n<li>Telefonumu ders \u00e7al\u0131\u015fmak i\u00e7in kullanabilir miyim?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Evet, bu site mobil eri\u015fimi destekliyor, ancak baz\u0131 i\u015flevlere bilgisayar \u00fczerinden eri\u015fmek daha iyi.<\/p>\n\n\n\n<ol start=\"11\" class=\"wp-block-list\">\n<li>Uygulama bunu destekliyor mu?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Baz\u0131 i\u015flevler resmi uygulama taraf\u0131ndan desteklenmektedir; uygulamay\u0131 indirip ayn\u0131 hesapla giri\u015f yapman\u0131z yeterlidir.<\/p>\n\n\n\n<ol start=\"12\" class=\"wp-block-list\">\n<li>Sistem &quot;a\u011f hatas\u0131&quot; m\u0131 g\u00f6steriyor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00fctfen Wi-Fi ba\u011flant\u0131n\u0131z\u0131 kontrol edin veya 4G\/5G&#039;ye ge\u00e7in ve ard\u0131ndan sayfay\u0131 yenileyin.<\/p>\n\n\n\n<ol start=\"13\" class=\"wp-block-list\">\n<li>Ders videosu neden siyah ekranda oynuyor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c7\u00f6z\u00fcn\u00fcrl\u00fc\u011f\u00fc de\u011fi\u015ftirmenizi veya taray\u0131c\u0131n\u0131z\u0131\/video kod \u00e7\u00f6zme eklentinizi g\u00fcncellemenizi \u00f6neririz.<\/p>\n\n\n\n<ol start=\"14\" class=\"wp-block-list\">\n<li>Dosya y\u00fckleyemiyorum neden?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00fctfen dosya boyutunun ve format\u0131n\u0131n gereksinimleri kar\u015f\u0131lad\u0131\u011f\u0131ndan emin olun ve a\u011f durumunuzu kontrol edin.<\/p>\n\n\n\n<ol start=\"15\" class=\"wp-block-list\">\n<li>Y\u00fckledi\u011fim dosyay\u0131 neden a\u00e7am\u0131yorum?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Dosya bozuk olabilir veya yol yanl\u0131\u015f olabilir. L\u00fctfen tekrar y\u00fckleyin.<\/p>\n\n\n\n<ol start=\"16\" class=\"wp-block-list\">\n<li>Sistem &quot;Eri\u015fim reddedildi&quot; mesaj\u0131 m\u0131 g\u00f6steriyor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00fctfen siteye eri\u015fmeden \u00f6nce oturum a\u00e7m\u0131\u015f olup olmad\u0131\u011f\u0131n\u0131z\u0131 ve ilgili izinlerin etkinle\u015ftirilmi\u015f olup olmad\u0131\u011f\u0131n\u0131 kontrol edin.<\/p>\n\n\n\n<ol start=\"17\" class=\"wp-block-list\">\n<li>Sayfan\u0131n sol taraf\u0131nda neden buton var?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Bu durum tema stiliyle \u00e7ak\u0131\u015fabilir. L\u00fctfen sayfay\u0131 yenileyin veya ayarlama i\u00e7in teknik destekle ileti\u015fime ge\u00e7in.<\/p>\n\n\n\n<ol start=\"18\" class=\"wp-block-list\">\n<li>Metin stili yanl\u0131\u015f m\u0131 g\u00f6r\u00fcnt\u00fcleniyor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Taray\u0131c\u0131n\u0131z\u0131n yaz\u0131 tipi deste\u011fini kontrol edin veya taray\u0131c\u0131n\u0131z\u0131n en son s\u00fcr\u00fcm\u00fcne ge\u00e7meyi deneyin.<\/p>\n\n\n\n<ol start=\"19\" class=\"wp-block-list\">\n<li>Sayfa s\u00fcrekli hata veriyorsa ne yapmal\u0131y\u0131m?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Hata mesaj\u0131n\u0131n ekran g\u00f6r\u00fcnt\u00fcs\u00fcn\u00fc al\u0131p \u00e7evrimi\u00e7i m\u00fc\u015fteri hizmetleri arac\u0131l\u0131\u011f\u0131yla g\u00f6ndermenizi \u00f6neririz.<\/p>\n\n\n\n<ol start=\"20\" class=\"wp-block-list\">\n<li>Taray\u0131c\u0131 \u00f6nbelle\u011fini nas\u0131l temizlerim?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Bunu taray\u0131c\u0131n\u0131z\u0131n &quot;Ayarlar &gt; Gizlilik &gt; \u00d6nbelle\u011fi ve \u00c7erezleri Temizle&quot; b\u00f6l\u00fcm\u00fcnden yap\u0131n.<\/p>\n\n\n\n<ol start=\"21\" class=\"wp-block-list\">\n<li>AIOS g\u00fcvenlik eklentisi neden bir m\u00fcdahaleyi i\u015faretliyor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Bu, anormal bir iste\u011fin tespit edildi\u011fini g\u00f6sterir. E\u011fer normal bir i\u015flemse, l\u00fctfen beyaz listeye ekleyin.<\/p>\n\n\n\n<ol start=\"22\" class=\"wp-block-list\">\n<li>Farkl\u0131 cihazlardan ayn\u0131 anda oturum a\u00e7abilir miyim?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Evet, ancak hesapta usuls\u00fczl\u00fckleri \u00f6nlemek i\u00e7in ayn\u0131 anda 2-3 cihazla s\u0131n\u0131rl\u0131 tutulmas\u0131 \u00f6nerilir.<\/p>\n\n\n\n<ol start=\"23\" class=\"wp-block-list\">\n<li>Giri\u015f sayfas\u0131 y\u00fcklenemedi mi?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">A\u011f sa\u011flay\u0131c\u0131n\u0131z\u0131 de\u011fi\u015ftirmeyi veya gizli modu a\u00e7may\u0131 deneyin.<\/p>\n\n\n\n<ol start=\"24\" class=\"wp-block-list\">\n<li>Kurs linkini neden a\u00e7am\u0131yorum?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Ba\u011flant\u0131n\u0131n eksiksiz olup olmad\u0131\u011f\u0131n\u0131 kontrol edin veya eri\u015fmek i\u00e7in yeni bir pencereye yap\u0131\u015ft\u0131r\u0131n.<\/p>\n\n\n\n<ol start=\"25\" class=\"wp-block-list\">\n<li>Sistemde &quot;k\u0131rm\u0131z\u0131 X hatas\u0131&quot; m\u0131 g\u00f6r\u00fcn\u00fcyor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Bu, kod ayr\u0131\u015ft\u0131rma i\u015fleminin ba\u015far\u0131s\u0131z oldu\u011funu g\u00f6sterir. L\u00fctfen sayfay\u0131 yenileyip tekrar deneyin veya teknik bir d\u00fczeltme bekleyin.<\/p>\n\n\n\n<ol start=\"26\" class=\"wp-block-list\">\n<li>Teknik sorunlar\u0131 nas\u0131l bildirebilirim?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">&quot;Yard\u0131m Merkezi &gt; Teknik Destek&quot; b\u00f6l\u00fcm\u00fcnden destek talebi g\u00f6nderebilir veya \u00e7evrimi\u00e7i m\u00fc\u015fteri hizmetleriyle ileti\u015fime ge\u00e7ebilirsiniz.<\/p>\n\n\n\n<ol start=\"27\" class=\"wp-block-list\">\n<li>Sistem g\u00fcncellemeleri derslerimi etkiler mi?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">G\u00fcncelleme i\u015flemi s\u0131ras\u0131nda eri\u015fim ge\u00e7ici olarak kesilebilir; bu s\u00fcre genellikle 10 dakikay\u0131 ge\u00e7mez.<\/p>\n\n\n\n<ol start=\"28\" class=\"wp-block-list\">\n<li>Veri kayb\u0131n\u0131 nas\u0131l \u00f6nleyebiliriz?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u00d6\u011frenim kay\u0131tlar\u0131n\u0131z\u0131 ve s\u0131nav raporlar\u0131n\u0131z\u0131 d\u00fczenli olarak yerel bilgisayar\u0131n\u0131za aktararak g\u00fcvenli bir \u015fekilde saklaman\u0131z \u00f6nerilir.<\/p>\n\n\n\n<ol start=\"29\" class=\"wp-block-list\">\n<li>&quot;G\u00fcvenli ba\u011flant\u0131 ba\u015far\u0131s\u0131z oldu&quot; mesaj\u0131n\u0131 neden al\u0131yorum?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Yerel saatinizin do\u011fru olup olmad\u0131\u011f\u0131n\u0131 kontrol edin veya ba\u015fka bir a\u011fa ge\u00e7in.<\/p>\n\n\n\n<ol start=\"30\" class=\"wp-block-list\">\n<li>Hesap g\u00fcvenli\u011fini nas\u0131l sa\u011flayabilirim?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">G\u00fc\u00e7l\u00fc parolalar kullan\u0131n ve parolalar\u0131n\u0131z\u0131 halka a\u00e7\u0131k cihazlarda saklamaktan ka\u00e7\u0131nmak i\u00e7in iki fakt\u00f6rl\u00fc kimlik do\u011frulamay\u0131 etkinle\u015ftirin.<\/p>\n\n\n\n<ol start=\"31\" class=\"wp-block-list\">\n<li>Hesab\u0131m kilitlendiyse ne yapmal\u0131y\u0131m?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u015eifreyi birden fazla kez yanl\u0131\u015f girmeniz ge\u00e7ici olarak kilitlenmeye neden olabilir. L\u00fctfen 30 dakika bekleyin veya kilidi a\u00e7mak i\u00e7in m\u00fc\u015fteri hizmetleriyle ileti\u015fime ge\u00e7in.<\/p>\n\n\n\n<ol start=\"32\" class=\"wp-block-list\">\n<li>Buton stili neden yanl\u0131\u015f g\u00f6r\u00fcnt\u00fcleniyor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Bu durum \u00f6nbellek veya tema ile ilgili bir \u00e7ak\u0131\u015fmadan kaynaklan\u0131yor olabilir. \u00d6nbelle\u011fi temizleyip ard\u0131ndan sayfay\u0131 yenilemeyi deneyin.<\/p>\n\n\n\n<ol start=\"33\" class=\"wp-block-list\">\n<li>Sistem &quot;zaman a\u015f\u0131m\u0131 hatas\u0131&quot; mesaj\u0131 m\u0131 g\u00f6steriyor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">A\u011f ba\u011flant\u0131s\u0131\u4e0d\u7a33\u5b9a veya sunucu me\u015fgul. L\u00fctfen daha sonra tekrar deneyin.<\/p>\n\n\n\n<ol start=\"34\" class=\"wp-block-list\">\n<li>Aray\u00fcz dilini nas\u0131l de\u011fi\u015ftirebilirim?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Dil tercihinizi &quot;Hesab\u0131m &gt; Ayarlar&quot; b\u00f6l\u00fcm\u00fcnden se\u00e7in.<\/p>\n\n\n\n<ol start=\"35\" class=\"wp-block-list\">\n<li>Teknik sorunlar testleri etkileyecek mi?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">K\u0131sa s\u00fcreli kesintiler kay\u0131tlar\u0131n kaybolmas\u0131na neden olmaz; sistem en son ilerlemeyi kaydedecektir.<\/p>\n\n\n\n<ol start=\"36\" class=\"wp-block-list\">\n<li>Taray\u0131c\u0131 konsolundaki hatalar\u0131 nas\u0131l g\u00f6r\u00fcnt\u00fcleyebilirim?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Geli\u015ftirici ara\u00e7lar\u0131n\u0131 a\u00e7mak i\u00e7in F12 tu\u015funa bas\u0131n, hata mesaj\u0131n\u0131 g\u00f6r\u00fcnt\u00fclemek i\u00e7in &quot;Konsol&quot;a ge\u00e7in.<\/p>\n\n\n\n<ol start=\"37\" class=\"wp-block-list\">\n<li>Test sayfas\u0131nda neden bozuk karakterler g\u00f6r\u00fcn\u00fcyor?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Bu bir kodlama sorunu olabilir. L\u00fctfen farkl\u0131 bir taray\u0131c\u0131 deneyin veya sayfay\u0131 yenileyin.<\/p>\n\n\n\n<ol start=\"38\" class=\"wp-block-list\">\n<li>Karanl\u0131k modu nas\u0131l etkinle\u015ftiririm?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">G\u00f6zlerinizi korumak i\u00e7in Ayarlar &gt; G\u00f6r\u00fcn\u00fcm b\u00f6l\u00fcm\u00fcnden Gece moduna ge\u00e7in.<\/p>\n\n\n\n<ol start=\"39\" class=\"wp-block-list\">\n<li>&quot;Dosya bulunamad\u0131&quot; hatas\u0131yla kar\u015f\u0131la\u015f\u0131rsam ne yapmal\u0131y\u0131m?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Dosya yolunun veya numaras\u0131n\u0131n do\u011fru olup olmad\u0131\u011f\u0131n\u0131 kontrol edin; sorun devam ederse l\u00fctfen teknik personele ba\u015fvurun.<\/p>\n\n\n\n<ol start=\"40\" class=\"wp-block-list\">\n<li>Teknik destek yan\u0131t s\u00fcresi?<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Genellikle 24 saat i\u00e7inde yan\u0131t veriyoruz ve kritik sorunlar\u0131n \u00e7\u00f6z\u00fcm\u00fcn\u00fc h\u0131zland\u0131r\u0131yoruz.<\/p>","protected":false},"excerpt":{"rendered":"<p>. \u6280\u672f\/\u652f\u6301 \u8bf7\u68c0\u67e5\u6d4f\u89c8\u5668\u662f\u5426\u7981\u7528\u4e86 Cookie\uff0c\u6216\u5c1d\u8bd5\u66f4\u6362\u6d4f\u89c8\u5668\u91cd\u65b0\u767b\u5f55\u3002 \u5efa\u8bae\u6e05\u9664\u6d4f\u89c8\u5668\u7f13\u5b58\uff0c\u518d\u6b21\u5c1d\u8bd5 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2921","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/arttao.net\/tr\/wp-json\/wp\/v2\/pages\/2921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arttao.net\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arttao.net\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arttao.net\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arttao.net\/tr\/wp-json\/wp\/v2\/comments?post=2921"}],"version-history":[{"count":1,"href":"https:\/\/arttao.net\/tr\/wp-json\/wp\/v2\/pages\/2921\/revisions"}],"predecessor-version":[{"id":2923,"href":"https:\/\/arttao.net\/tr\/wp-json\/wp\/v2\/pages\/2921\/revisions\/2923"}],"wp:attachment":[{"href":"https:\/\/arttao.net\/tr\/wp-json\/wp\/v2\/media?parent=2921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}